American management consulting firm McKinsey released a report that briefly described what it is worth to rebuild your business in the period of recovery from the pandemic.
Many managers admit that because of the likelihood of a second wave, the uncertainty as to who the virus affects, how customer contact is monitored and how all these affect overall immunity, there are problems with making a return strategy.
The report indicates that consumers and their eventual effects are switching to new technology: internet shopping in some segments has risen to 60%, and up to 20% of US online shoppers have recently moved on to a variety of brands.
The statistics from this report have confirmed concerns that not many companies have moved to remote work and that people are losing their jobs. Last time we wrote, that businesses are cutting jobs due to the pandemic. But the speed at which this happens is staggering.
Companies will need to experiment, see what works, and then disseminate the findings on their learning platforms McKinsey report: Return: A new muscle, not just a plan
What will drive the changes?
McKinsey claims that 4 forces will change the current business paradigm.
Among them:
- The metamorphosis of demand
- Rapid changes in the workforce
- Shifts in regulation
- Increasing information about protocols for safety
All these new data should help companies to develop distancing guidelines, stagger shifts, new on-site/remote hybrid models, etc.
Every move must be assessed immediately and refined as necessary, which is a difficult but progressive task for the whole business.
The company further claims that the necessary sustainable investment can play an important role in many companies' survival, providing the necessary financial help for further reversion for the next year or two.